Order taking under a product appearing within the online shop of the site https://www.meccha-japan.com (below “the site Salesman”) supposes the consultation and the preliminary acceptance of these general terms of sale. The present general terms have the aim of defining the rights and obligations of the parts within the framework of the online sales of goods proposed by the Salesman in the Consumer.StocksOur inventory is regularly updated. However variations can occur between our physical and website stock. it is possible that the item you ordered is out of stock. In this case we will inform you in the 48 hours following the purchase.
Please note that there is a possibility that the release date from the manufacturer could change. These changes are decided by the manufacturer and we can not control or take responsibility for them. If the release date of your pre order item change you will be inform as soon as possible. If for this reason or another you decide to cancel the order, please be informed that you will be charged 20% of the order price as a cancellation charge.
Money Back Guarantee
You can claim a full refund if:
- The product doesn’t match with the description
- The package doesn’t reach the destination (lost package)
- The product is damaged (package return fee on your charge, however you will receive a discount on your next purchase)
You have 7 days to contact us from the day you received your order. In the event of return of the parcel for the following reasons : absence, not claimed, addresses incomplete or insufficient, customer name incorrect at the addresses, the expenses of a new shipment will be the responsibility of the customer. The cancellation of an order cannot be accepted if the item you ordered is available.The case of exception of a delay of delivery does not represent a reason for refunding.
DeliveryIn the event of absence, the day of the delivery of your parcel, a transit advice note is deposited. If it is not the case, you have 7 days to claim your parcel at your post office . If you do not do it, your parcel will be returned to usWe are not responsible at all and you will be indebted for reshipment cost.
Rights of importationFor your information the custom charges concern only 1% of our customers.The rights of importation, taxes, loads, transport costs are not included in the price and are completely the responsibility of the customer.We insist on the fact that it is not an additional transport costs and we are not responsible for this.You can ask for the “gift” mention to avoid the custom charges, do not forget to mention it when your order. Even with the "gift" mention you are not guaranteed to avoid this additional cost.
Major forceNone the parts will have failed in its contractual obligations, insofar as their execution is delayed, blocked or prevented by an emergency. Will be regarded as an emergency everything or irresistible circumstance, external with the parts, unforeseeable, inevitable, independent of the will of the parts.The part touched by such circumstances will warn of it the other in the ten working days following the date on which it will have been informed of it.The two parts will approach then, within a period of three months, except impossibility due to the emergency, to examine the incidence of the event and to be appropriate of the conditions under which the execution of the contract will be continued.If the emergency has one duration superior in one month, the present general terms could be cancelled by the injured part.Not-renunciationThe fact for one of the parts of not prevailing itself of a failure by the other part with any of the obligations aimed within the framework of the present general terms of sales could not be an interpreter for the future as a claim with the obligation in question.Applicable lawThe present general terms are subjected to the Japanese law. It is thus for the rules of substance as for the rules of form.In the event of litigation or of claim, the consumer will address in priority to the Salesman to obtain a friendly solution.Personal data data protectionAll the data that you entrust to us are personal and secure in order to be able to treat your orders.LitigationsAny order placed on the site carries the adhesion of the Customer, and this without any restriction on the general terms of sale of the Salesman.In the event of sale with a legal person, any disagreement relating to the sale (price, terms and conditions, produced…) will be subjected to the Japanese right.