Before to read the information about pandemic situation please note that :
Update 8th July 2020 : USA and Australia still under restriction, restriction should over for August or September 2020. We will let you know about last news on this page.
- DHL still available for all countries.
- We will continue to accept orders and ship packages to the countries currently restricted as soon the restriction is over. If you wish to upgrade your shipping method to DHL to get immediate shipment please contact us at firstname.lastname@example.org and write your order reference in the subject mail.
- Shipping duration will be longer than usual, please be patient and follow carefully your package with the tracking number we provided. Even if orders are dispatched day 1, the products will take a while before to leave Japan due to the flights situation. Please understand that packages shipped by any method will take longer than usual ( up to 1-2 months ) except for DHL.
- AIR and EMS shipping method still available only for all countries NOT mention below.
- SAL shipping method is unavailable for all countries.
The Corona Virus Pandemic has caused many countries to take measures such stopping acceptance of inbound postal items from Japan.
Get the updated full list on this link ( last update 30th June 2020 ) : https://www.post.japanpost.jp/int/information/2020/0630_01_01_en.pdf
Update 19th June 2020 : restriction is over for Netherlands, Finland, Switzerland, Estonia, Austria, Croatia, Sweden, Spain, Slovenia, Czech Republic, Denmark, Norway, Hungary, Bulgaria, Belgium, Poland, Portugal, Latvia, Lithuania, Luxembourg.
Update 16th June 2020 : As remind please note that all orders are ready and well protected, as soon your country restriction is over you will receive a shipment confirmation mail. Thank you again for your patience and comprehension during this Pandemic situation
Update 30th June 2020 : Restriction is over for : Italy, New Zealand, China, Indonesia.
We ship Worldwide. Shipment between 3~7 business days
All our parcels are insured and have tracking numbers. You will be notified of your tracking number the day it is shipped.We offer 4 shipping options :
SAL : 14~31 days [ until 2 KG ]
AIR : 7~14 days [ until 2 KG ]
EMS : 3~5 days [ until 10 KG ]
DHL ( Note For DHL express : we may contact you to redefine the shipping fee )
DHL express : 3~5 days [ until 20 KG ]
Delivery estimates can be longer upon country and period ( Christmas, New Year and so on )
You can check your Package Status here : TRACK