Before to read the information about pandemic situation please note that :
- We will continue to accept orders and ship packages to the countries currently restricted as soon the restriction is over. If you wish to upgrade your shipping method to DHL to get immediate shipment please contact us at firstname.lastname@example.org and write your order reference in the subject mail.
- DHL still available for all countries.
- Shipping duration will be longer than usual, please be patient and follow carefully your package with the tracking number we provided. Even if orders are dispatched day 1, the products will take a while before to leave Japan due to the flights situation. Please understand that packages shipped by any method will take longer than usual ( up to 1-2 months ) except for DHL express
- AIR and EMS shipping method still available only for all countries NOT mention below.
The Corona Virus Pandemic has caused many countries to take measures such stopping acceptance of inbound postal items from Japan.
- SAL shipping method is now unavailable for all countries.
- All shipping method are unavailable for the following countries except DHL Express : Israel, Iran, Turkey, Ireland, Italy, Austria, Estonia, Greece, Croatia, Switzerland, Spain, Serbia, Czech Republic, Hungary, Belgium, Poland, Portugal, Luxembourg, El Salvador, Cuba, Jamaica, Haiti, Guyana, Brazil, Peru, Algeria, Morocco, Reunion, India, Indonesia, Iraq, New Caledonia, New Zealand, French Polynesia, Ukraine, Montenegro, Honduras, Argentina, Colombia, Chile, Paraguay, Venezuela, Tunisia, Sweden, Denmark, Norway, Australia, USA
Update 1st June 2020 : restriction is over for Netherlands, Finland
Get the updated full list on this link ( last update 4rd June 2020 ) : https://www.post.japanpost.jp/int/information/2020/0604_01_01_en.pdf
We ship Worldwide. Shipment between 3~7 business days
All our parcels are insured and have tracking numbers. You will be notified of your tracking number the day it is shipped.We offer 4 shipping options :
SAL : 14~31 days [ until 2 KG ]
AIR : 7~14 days [ until 2 KG ]
EMS : 3~5 days [ until 10 KG ]
DHL ( Note For DHL express : we may contact you to redefine the shipping fee )
DHL express : 3~5 days [ until 20 KG ]
Delivery estimates can be longer upon country and period ( Christmas, New Year and so on )
You can check your Package Status here : TRACK