COVID-19
Before to read the information about pandemic situation please note that :
- DHL Express still available for all countries. AIR and EMS shipping method still available only for all countries NOT mentioned below.
- Shipping duration will be longer than usual, follow carefully your package with the tracking number that we provided you.
- We will continue to accept your order and ship your package as soon as Japan Post allow us to ship your package to the countries mentioned below.
The Corona Virus Pandemic has caused many countries to take measures such stopping acceptance of inbound postal items from Japan.
SAL shipping method is now NOT available for all countries. AIR and EMS are NOT available as well for the following countries : Israel, Iran, Turkey, Ireland, Italy, Austria, Estonia, Greece, Croatia, Switzerland, Spain, Serbia, Czech Republic, Hungary, Belgium, Poland, Portugal, Luxembourg, El Salvador, Cuba, Jamaica, Haiti, Guyana, Brazil, Peru, Algeria, Morocco, Reunion.
All shipping method are NOT available except DHL Express for the following countries : India, Indonesia, Iraq, New Caledonia, New Zealand, French Polynesia, Ukraine, Montenegro, Honduras, Argentina, Colombia, Chile, Paraguay, Venezuela, Tunisia
INFORMATIONS
We ship Worldwide. Shipment between 3~7 business days
All our parcels are insured and have tracking numbers. You will be notified of your tracking number the day it is shipped.We offer 4 shipping options :
Japan Post
SAL : 14~31 days [ until 2 KG ]
AIR : 7~14 days [ until 2 KG ]
EMS : 3~5 days [ until 10 KG ]
DHL
*DHL Express : 3~5 days [ until 20 KG ]
*Please note that we could contact you after the order to redefine the shipping fee
Delivery estimates can be longer upon country and period ( Christmas, New Year and so on )
You can check your Package Status here : TRACK